News / Updates / Blog

HOLIDAY NOTICE: Memorial Day

Monday, May 29, 2017 (Memorial Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, May 23, 2017 through Monday, May 29, 2017 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Presidents’ Day

Monday, February 20, 2017 (Presidents’ Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, February 14, 2017 through Monday,February 20, 2017 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Martin Luther King Jr. Day

 

Monday, January 16, 2017 (Martin Luther King Jr. Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, January 10, 2017 through Monday, January 16, 2017 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Christmas & New Years

Monday, 12/26/2016, Christmas Day (observed): 
NatPay Closed

 Monday, 01/02/2017, New Years Day (observed): 
NatPay Closed

If you have a file transmission that falls between the dates of Tuesday, December 20, 2016 through Monday, January 2, 2017 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.


REMINDER: Year End Bonus / Dividend Payments

The close of the year is rapidly approaching, which means payroll files will likely contain year-end bonus and dividend payments along with regular payroll.

Please remember to plan accordingly for these larger than normal payroll files:
  1. Check our holiday schedule to make sure you plan your timing and funding accordingly.
  2. Note that larger files might need to be funded by wire.
  3. Contact NatPay if your payroll files will be significantly larger than normal.
If either of the following two conditions apply, please plan to use one of the options outlined below.
  1. A payroll exceeds $500,000.
  2. A payroll includes one individual receiving more than $100,000.
Options:
  1. Send a wire for the entire amount of the payroll.
  2. Process the file in a 5-day time frame (See example below). If you choose this option, please contact NatPay’s Customer Service Department to let them know.

5-Day Processing Time Frame

Monday Tuesday Wednesday Thursday Friday
Processor sends file to NatPay. NatPay collects funds from employer’s account. Reserve Day. Reserve Day.
NatPay sends collected funds to employees’ accounts.
Collected funds deposited into employees’ accounts.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Thanksgiving Day

Thursday, November 24, 2016 (Thanksgiving Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Friday, November 18, 2016 through Thursday, November 24, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.


REMINDER:

Year End Bonus / Dividend Payments

The close of the year is rapidly approaching, which means payroll files will likely contain year-end bonus and dividend payments along with regular payroll.

Please remember to plan accordingly for these larger than normal payroll files:

  1. Check our holiday schedule to make sure you plan your timing and funding accordingly.
  2. Note that larger files might need to be funded by wire.
  3. Contact NatPay if your payroll files will be significantly larger than normal.
If either of the following two conditions apply, please plan to use one of the options outlined below.
  1. A payroll exceeds $500,000.
  2. A payroll includes one individual receiving more than $100,000.
Options:
  1. Send a wire for the entire amount of the payroll.
  2. Process the file in a 5-day time frame (See example below). If you choose this option, please contact NatPay’s Customer Service Department to let them know.

5-Day Processing Time Frame

Monday Tuesday Wednesday Thursday Friday
Processor sends file to NatPay. NatPay collects funds from employer’s account. Reserve Day. Reserve Day.
NatPay sends collected funds to employees’ accounts.
Collected funds deposited into employees’ accounts.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Veterans Day

Friday, November 11, 2016 (Veterans Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

Because this holiday is two business days before November 15, and also on a Friday, this holiday is likely to have a large impact on your payroll scheduling. Please begin planning now. 

Employees that would normally be paid on Friday, November 11, 2016 will need to be paid on Thursday, November 10, 2016. Funding will also need to be adjusted accordingly.

Payrolls for employees paid on the 15th of the month will need to be funded one day earlier than normal.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Columbus Day

Monday, October 10, 2016 (Columbus Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, October 4, 2016 through Monday, October 10, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Labor Day

If you have a file transmission that falls between the dates of Tuesday, August 30, 2016 through Monday, September 5, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Independence Day

Monday, July 4, 2016 (Independence Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, June 28, 2016 through Monday, July 4, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Memorial Day

Monday, May 30, 2016 (Memorial Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, May 24, 2016 through Monday, May 30, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Presidents’ Day

Monday, February 15, 2016 (Presidents’ Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, February 9, 2016 through Monday, February 15, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Martin Luther King Jr. Day

Monday, January 18, 2016 (Martin Luther King Jr. Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, January 12, 2016 through Monday, January 18, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Thanksgiving, Christmas & New Years 2015

NatPay and its processing banks have the following holiday schedule. Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.


Thursday, 11/26/2015, Thanksgiving Day: 
NatPay Closed

If you have a file transmission that falls between the dates of Friday, November 20, 2015 through Thursday, November 26, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.


Thursday, 12/24/2015, Christmas Eve Day: 
NatPay closes early at 6 p.m. ET

Wire customers please note: 
American Momentum Bank will be closing early at 1:30 p.m. ET on Christmas Eve Day. Any wires received after this time will not be processed until the following business day.

Friday, 12/25/2015, Christmas Day: 
NatPay Closed

Thursday, 12/31/2015, New Years Eve Day: 
NatPay operates normal hours 9 a.m. to 10 p.m. ET

Wire customers please note:
American Momentum Bank will be closing early at 3:30 p.m. ET on New Years Eve Day. Any wires received after this time will not be processed until the following business day.

Friday, 01/01/2016, New Years Day: 
NatPay Closed

If you have a file transmission that falls between the dates of Friday, December 18, 2015 through Friday, January 1, 2016 you may need to transmit one day earlier than your normally-scheduled transmission date.

If you have any questions, please contact customer service via our online form, by email [email protected], or by calling 813-222-0333.

 

HOLIDAY NOTICE: Veterans Day

Wednesday, November 11, 2015 (Veterans Day) is a Federal Banking Holiday.The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Thursday,November 5, 2015 through Wednesday, November 11, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Columbus Day

Monday, October 12, 2015 (Columbus Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday,October 6, 2015 through Monday, October 12, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Labor Day

Monday, September 7, 2015 (Labor Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, September 1, 2015 through Monday, September 7, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

We are OPEN on July 3, 2015

Friday, July 3, 2015 is not a Federal Banking Holiday. The Federal Reserve will be open on this day, as well as NatPay.

However, we understand that some banks may be closed on Friday, July 3, 2015. If your bank is closed on this day, you may want to consider transmitting one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

4th-Of-July

HOLIDAY NOTICE: Memorial Day

HOLIDAY NOTICE:

Memorial Day

Monday, May 25, 2015 (Memorial Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, May 19, 2015 through Monday, May 25, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Presidents Day

Monday, February 16, 2015 (Presidents Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, February 10, 2015 through Monday, February 16, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

HOLIDAY NOTICE: Martin Luther King Jr’s Day

Monday, January 19, 2015 (Martin Luther King Jr’s Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, January 13, 2015 through Monday, January 19, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.