News / Updates / Blog

HOLIDAY NOTICE: Martin Luther King Jr’s Day

Monday, January 19, 2015 (Martin Luther King Jr’s Day) is a Federal Banking Holiday. The Federal Reserve will be closed on this day, as well as NatPay.

If you have a file transmission that falls between the dates of Tuesday, January 13, 2015 through Monday, January 19, 2015 you may need to transmit one day earlier than your normally-scheduled transmission date.

Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

Online W-2s for 2014

Online W-2s for 2014

With the 2014 W-2 season rapidly approaching, NatPay is striving to make it as easy as possible for our customers.

There are several service and printing options available this year. Please visit natpay.com/support/w2-2014 to read about this year’s options, and select the ones that work best for your organization.

Please make your selections by November 14th, 2014.

For more information about 2014 W-2 services, please contact your Doculivery Support Specialist Lisa Legarreta by phone at 813-222-0333 x119, or by email at [email protected].

NOTICE: Doculivery System Maintenance / Upgrades

NatPay will be performing scheduled maintenance on our Doculivery systems this weekend:

Saturday, 08/23/14 from 7 a.m. until 4 p.m. ET

During this time period, NatPay’s Doculivery services may only be available intermittently, or will display a “maintenance mode” message while we perform the system upgrades. Please plan accordingly if you feel that this service schedule will affect you.

If you have any questions, please contact NatPay’s Customer Service department via our online form, by email at [email protected], or by calling 813-222-0333.

NatPay Successfully Completes SSAE 16 Type 2 Audit Examination

National Payment Corporation (NatPay), an application service provider specializing in online document management systems and ACH solutions, is pleased to announce that they have recently completed a SSAE 16 Type 2 service audit examination, formerly known as a SAS 70 II audit, of their services. The audit was performed by a nationally-recognized, independent auditing firm, and was completed in January 2013. Included in the scope of the audit were NatPay’s data input and validation controls. The general controls that support these activities were also examined.

SSAE 16 is an acronym for the American Institute of Certified Public Accountants (AICPA) Statement on Standards for Attestation Engagements No. 16, titled Reports on the Controls at a Service Organizations. SSAE 16 defines the professional standards used by a service auditor to assess the internal controls of a service organization and issue a service auditor’s report.

In order to complete the audit, NatPay management developed control objectives for the significant areas of internal control that support NatPay’s services. The control objectives in the 2012 report addressed each of the following areas:

  • Control Environment
  • Physical Security
  • Environmental Protection
  • Computer Operations
  • Information Security
  • Application Change Control
  • Data Communications
  • Data Input and Validation

NatPay’s service auditor performed extensive testing of the control activities that have been implemented by NatPay to help ensure that all control objectives are met. Following this rigorous examination, the auditing firm was able to issue an unqualified opinion regarding each of the areas described above.

“Our commitment to security is evident by our third examination. This is in addition to other independent audit examinations that NatPay has completed since its inception in 1991,” stated Steve Pereira, Vice President and General Manager. “Our goal is to provide our customers the best possible service with the upmost attention to security that they expect and deserve. Completing SSAE 16 examinations is our proof of statement to this dedication.”

The SSAE 16 Type 2 audit report is designed to provide clients with a certain level of assurance regarding the controls that are maintained by NatPay management.  The SSAE 16 Type 2 report addresses all five components of internal controls, namely the control environment, risk assessment activities, control activities, information and communication systems, and monitoring activities.

Furthermore, NatPay’s management understands the ever-increasing importance of corporate governance, as well as the impact of the organization’s services on our clients’ system of internal controls. The successful completion of the 2012 SSAE 16 Type 2 examination is only part of NatPay’s continued commitment to maintaining a high level of internal control. NatPay has engaged its service auditor in a long-term contract whereby NatPay has and will undergo auditing on an annual basis.

About NatPay 
NatPay has been servicing clients since 1991 as an ACH solution and online document management provider. NatPay provides top-quality data consolidation services as a SaaS (Software as a Service) for online reporting and online data maintenance services to our clients with custom systems. NatPay specializes in meeting client-specific requirements in a highly-responsive manner. From our inception, NatPay has helped its clients with cost reductions from AP/AR to HR and e-statement delivery and management.

Case Study – Butler County Schools, Kentucky

 

Butler County Schools in Kentucky is a local school district with over 300 full-time  employees. Like many school systems today, Butler County schools were researching ways to save money, improve processes, and streamline their school system as a whole in order to fully maximize their budget. Like many other schools, paperless payroll solutions seemed to provide an answer to this problem.

“We wanted to eliminate paper pay stubs and W-2 forms, and give our employees access to them through a website,” stated Travis Johnson, Payroll Manager for Butler County schools. Johnson wanted to find a paperless statement solution that would be easy for employees to use, and also be secure so that employees’ pay information would be protected online. “We were looking for a product that was user friendly, cost effective, and very secure,” remarked Johnson.

After a thorough research process, Johnson chose NatPay for online pay stubs and W-2s. This decision was based on a variety of factors that all came together in support of NatPay’s Doculivery online pay stub and online W-2 services. It was paramount that the Doculivery system be easy to use, and simple for Butler County School employees to adopt. “Doculivery is very user friendly. Setup only takes a few minutes, and there is almost no learning curve,” said Johnson.

Having employee pay information online also meant that security was a top priority for Butler County school employees. “Many employees were initially concerned about the security of their pay information, but once they experienced how easy and secure the Doculivery system was to use, those fears went away. I was also concerned with disaster recovery and upload security, but all my concerns were put at ease when I learned about NatPay’s security features,” said Johnson.

NatPay has completed a SSAE 16 SOC 1 audit (formerly SAS 70 Type II) which means that very stringent security procedures are maintained on a daily basis. Doculivery clients are assured that their pay information is kept safe and secure using the latest, Industry-standard security protocols and encryption methods.

Many clients that search for paperless solutions are concerned with the integration process taking too many months to implement. Based on industry results, it takes 16 to 22 weeks to adopt an online pay stub process which is why Doculivery’s 6 to 8 week integration time period looks so attractive. This rapid implementation process allows many clients to realize a faster ROI. “Integration was simple. I got the programmers the reports out of Munis (our payroll software) and NatPay built the system around them.  Once we were set up, NatPay’s support staff walked me through the upload process. It was all very simple,” remarked Johnson.

The Group Administration features of Doculivery provided additional benefits for Butler County. Like other companies who have limited payroll personnel, the system must accommodate various levels of payroll staff using the system, and provide simple administrator functions that do not require a technical or IT representative.

“Since I am the only person with administrator rights (besides a person for backup) it was important that administration did not require a lot of time. Doculivery is simple. I can unlock someone, or update an employee very quickly,” said Johnson. “I was told that if I could get the information to NatPay, then the programmers could make Doculivery do what I needed it to do. So far, they have come through 100% of time.”

After using the Doculivery system for a few months, Butler County Schools anticipates a significant savings over conventional paper methods. “By just using Doculivery for online pay stubs and W-2s, we are able to project about a 50% savings from the old way of printing paper stubs. We are saving on the paper for stubs and W-2s, as well as the ink used to print them, and also on all of the postage costs,” remarked Johnson.

Employee feedback from Butler County school employees has been quite favorable. “Everyone is uneasy about change, but after we rolled out Doculivery online pay stubs, I can say that I haven’t had anyone complain about them. I have even heard from some of my employees that I was worried about saying how simple the system is,” said Johnson.

Now that Butler County school District is enjoying tremendous savings by adopting Doculivery online pay stubs and W-2s, Johnson intends to increase their paperless projects for additional savings, and to further streamline their business processes.

“We are very happy customers, and are excited about using Doculivery for other paperless solutions in the future,” said Johnson.

Whatʼs on the horizon for the electronic document management environment?

Software as a Service (SaaS) solutions, such as online payroll, will continue to drive the paperless trend.

While the fundamentals of payroll have not changed, we are in the middle of a payroll process revolution. The emphasis will shift from “software” to “service.”

At NatPay, our focus has always been to give equal priority to service. SaaS offers more flexibility and choice.

For example, some clients may want to be billed per payroll, while others prefer quarterly. You want to be sure your payroll partner gives you that kind of flexibility.

It is only a matter of time before direct deposit completely replaces checks in the vast majority of small businesses across the country.

All Document Management systems share one significant inefficiency: the time it takes to check a document into the system. Systems require that you enter certain document properties like title, retention period, category, storage location, etc.

One document might take 20 seconds, which may not seem like much time. However, what if there were a hundred or more documents a day to check in? Now we are talking about 20 minutes per day or more.

Or what if a firm just completed 1,000 tax returns and wanted to store them in its document management system? How long would that take to check them in?

We are constantly striving to improve product efficiency. We are in the process of adding sophisticated automation features to Doculivery that will recognize and automatically check in a significant portion of documents including emails and large batches of tax returns, invoices, or other forms created from other programs or scanned into Doculivery system. This technology represents a large step forward in the evolution of document management software.

Contact us today at 800-284-0113 to find out your cost savings when adopting an online document management solution with NatPay.

How does going paperless increase efficiency and save money? How much does it save?

In terms of payroll, paperless means big cost savings and better security. As one the first online payroll services companies, weʼve seen astronomical savings since launching the business in 1991. Our 35,000+ small to mid-sized business customers nationwide are saving nearly 50% compared to what they would pay for a traditional, paper-intensive payroll provider.

“Accountants using Direct Deposit Plus and online pay stubs can create an incremental $500 to $1,000 per year per client by adopting a paperless payroll”, stated Mark Williams, NatPay’s Marketing Director.

We should replace the term “paperless” with “document management” since not all paperless solutions are document management systems. In most cases, the greatest efficiency gain from any document management system should be the dramatic reduction in time spent retrieving documents.

It is a well-known fact that staff spends as much as 30 minutes per day searching for lost or misfiled documents. In addition, a comprehensive document management system should provide the tools to reduce engagement time, improve client service, and cut paper, printing, and copier costs significantly.

Doculivery clients using our SaaS (Software as a service) application have saved time and money in multiple ways—in preparing payroll and tax forms and reports and more efficient workflows in general. ROI for some Doculivery clients can range  between 200% and 400% – most often with first year ROI paying for the solution.

Contact us today at 800-284-0113 to find out your cost savings when adopting a paperless solution.

Maintenance Notice: Doculivery Server Upgrades

On Saturday, January 14th, 2012 NatPay will be performing scheduled maintenance on Doculivery servers. Please note that Doculivery services will be intermittent throughout the day, and that W-2 files will not be able to be uploaded for processing.

We apologize in advance for any inconvenience that this may cause. If you have any questions about the scheduled maintenance, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.

NatPay to Attend the 2011 SHRM Annual Conference and Exposition with Green HR Solutions

 

NatPay will demo its latest version of the innovative solution — Doculivery, at booth #1031

Tampa, FL (PRWEB) June 16, 2011 – National Payment Corporation (NatPay), a provider of online document solutions, announced today its participation in the 2010 SHRM Annual Conference and Exposition from June 26th through June 29, 2011 in Las Vegas. NatPay will showcase Doculivery, its innovative Payroll, Human Resources, and Financial Services solutions for document management, AP/AR, and employee/manager self-service needs.

NatPay will be appearing as an exhibitor, Booth #1031, at the 2011 SHRM Annual Conference and Exposition to introduce its latest release of Doculivery. NatPay will present Doculivery, a SaaS (Software as a Service) solution for corporations focused on reducing G & A costs by optimizing payroll functions and document management services, streamlining human capital operations, increasing cash flow for AP/AR operations and providing time saving solutions to other paper-related processes.

Enterprise corporations such as Family Dollar and Westinghouse have achieved substantial productivity gains and cost reductions by successfully implementing Doculivery. The SaaS solution is based on NatPay’s extensive experience in developing online payroll distribution solutions for over 7,000 clients across the nation.

“Many companies are searching for a SaaS solution but are hesitant to adopt a process that takes months or years to implement. A faster integration means better cash management and a quicker ROI, reducing G&A costs in every major profit center, from AP/AR to Human Capital Management,” remarked Mark Williams, Marketing Director. “We are excited to present the latest version Doculivery at the SHRM conference as the perfect SaaS Solution for mid-market and enterprise companies that want the best value and service in an online document management solution.”

 

NatPay’s website offers an overview of the entire portfolio, and a comprehensive list of client testimonials and case studies. To learn more about the Doculivery solution, please call 1-800-284-0113, or visit the company’s website at http://natpay.com.

About NatPay
NatPay is an innovator in the online document solutions industry with over 20 years of information distribution experience. NatPay provides online document solutions to over 7,000 clients across the nation. NatPay processes over 4 million monthly statements and over $7 billion dollars of customer funds annually, and maintains a 99% accuracy rate. With customized SaaS (Software as a Service) solutions, and online document management services, NatPay provides their clients relief from administrative hassles so they can focus on their human capital needs and profitability by reducing G&A costs and streamlining business processes. In addition to its core payroll distribution solutions for small to mid-sized companies, NatPay meets the more complex requirements of large businesses with Doculivery — a comprehensive document management solution for Payroll, HR and Information Management professionals that solves business problems for clients of any size.

Reilly Electrical Contractors, Inc. (RELCO) Case Study

Reilly Electrical Contractors, Inc. (RELCO)

Business Profile

In 1993, Jim Reilly founded Reilly Electrical Contractors, Inc. (RELCO) on the principles of integrity, innovation, and quality. Since then, the company has developed into one of the leading electrical and tel/data (RELCOM) contractors in New England, and has successfully completed many of the most complex, multi-faceted projects in New England’s recent history. With four locations strategically located throughout New England, RELCO is headquartered in Easton, MA. Today, RELCO strives to improve its procedures and performance so that they may continue delivering unsurpassed value and extreme customer satisfaction – so it comes as no surprise that their recent directive to initiate a paperless payroll had become a top priority.

Business Objectives

In an effort to improve their payroll processes, Reilly sought an online solution that would provide more than just an online repository for pay statements. “We wanted to move towards a paperless payroll, and particularly wanted a solution that would encompass a direct source to communicate with employees out in the field,” remarked Jennifer Stratford, HR Director for RELCO.

The Challenge

“The online document management solution that we were searching for had to be user friendly, safe, and secure. If our employees do not find it easy to use, they will not use it,” stated Stratford. Because of RELCO’s multiple requirements, the perfect solution would have to come from a vendor that was able to provide secure online pay stub access, as well as state-of-the-art, self-serve features so that RELCO’s employees could receive pay information easily on their cell phones, and manage their preferences online.

The Solution

After careful research and consideration, RELCO chose NatPay as their pay statement vendor. Not only did NatPay’s Doculivery online document management solutions meet RELCO’s needs for security, ease of use, and functionality, NatPay’s component-based solutions provided RELCO with a Software-as-a-Service (SaaS) platform that could grow and expand with RELCO’s changing needs.

“One of the unique aspects of Doculivery is that it provides employees the opportunity to receive text notifications with the pay stub information that they choose. Employees can also access their statements online safely and securely anytime, but for remote employees that don’t always have access to computers, the text-messaging feature fills the information gap. I love the text-messaging capabilities. In the construction industry, 95% of our workforce is out in the field at various job sites all across New England. To have a central location where employees can go to get pay stubs, and the ability receive important messages and communications is key,” stated Stratford.

Return on Investment

Since the implementation of online pay stubs in October 2010, Reilly Electric is on track to realize an annual savings of 10K a year from paperless pay stubs alone. Greater yearly savings and improved efficiency are also on the horizon for RELCO as they continue to integrate additional paperless services into their business processes such as online W-2s and other tax forms, onboarding/HR services, and paperless billing with click-to-pay capabilities.

 

New Webinar Series from NatPay Presents the Six Secrets to Attaining Rapid ROI for Businesses Going Paperless

Originator of Paperless Payroll Systems Hosts New Webinar Series Presenting The Six Secrets to Attaining Rapid ROI for Large and Small Businesses Looking to Go Paperless.

Tampa, FL, January 4,  2011 – National Payment Corporation (NatPay), a twenty-year veteran in the payment, tax form, and payroll industry, announces a new series of free 30-minute webinars presenting the 6 secrets practiced by US corporations that were able to attain significant savings in dollars and staff-time, by implementing paperless business practices. This latest innovation from the originator of paperless payroll systems will be presented on February 1st, 2011, at 10 a.m. ET, and will feature a variety of real-world case studies to demonstrate how quickly and easily a paperless process can provide businesses with a faster return on investment.

Attendees of NatPay’s webinar series will learn how to shorten the industry standard 16 to 22 week implementation time for their paperless processes to as little as only seven weeks, by utilizing NatPay’ s Rapid ROI capability.  “Rapid ROI allows NatPay to adapt to your current payroll system, instead of the time consuming industry practice of forcing your IT personnel to adapt to the software of your paperless payroll provider,” explained NatPay VP and General Manager, Steven Pereira.  “And because our SaaS (Software as a Service) platform resides on our servers, there’s no software to maintain or hardware to buy, ever.”

Each case study presented during the no-cost, 30-minute webinar will show the attendees how large and small companies were able to save a minimum of $30,000 annually by migrating from expensive paper dependent business processes such as payroll, W-2s, 1099s, human resources and  billing statements to a customized web-based electronic document management solution.  According to Pereira, “The Rapid ROI pledge from NatPay allows companies to begin seeing their paperless savings in as little as 7 weeks, which is the fastest implementation time in the industry.”  And the faster a company’s savings begin the more total savings a company will collect during the first year of paperless processing.

With over 7,000 clients, NatPay provides custom paperless solutions that fit the unique needs of each customer.  “What really sets us apart is our flexible SaaS system that can adapt to the way each customer works,” explained Pereira.  “Our customers are astonished when they learn that we can integrate with their current business software and systems with little to no input from their IT staff.”

Those wishing to attend the next NatPay webinar in February can register by visiting this link, http://nationalpayment.com/webinar/. For more information about NatPay’s webinar series or their Doculivery™ Online Document Management System, please contact NatPay directly at 813-222-0333 or visit their web site at http://nationalpayment.com.

(c) 2010 National Payment Corporation. All product names are trademarks of their respective companies.

CONTACT INFORMATION:

Michael Anastasiou, VP Marketing & Sales
National Payment Corporation
Phone: 813-222-0333 x 6-121
Fax: 813-221-8651
[email protected]
www.nationalpayment.com

About NatPay

NatPay is an innovator in the online document solutions industry with over 20 years of information distribution experience. NatPay provides online document solutions to over 7,000 clients across the nation. Nat Pay processes over 4 million monthly statements and over $7 billion dollars of customer funds annually and maintains a 99% accuracy rate. NatPay offers a comprehensive portfolio of payroll. human resource, and financial solutions with services that help clients do what they do best — run their business. With customized SaaS (Software as a Service) solutions and online document management services, NatPay provides their clients relief from administrative hassles so they can focus on their human capital needs and profitability by reducing G&A costs and streamlining business processes. In addition to its core payroll distribution solutions for small to mid-sized companies, NatPay meets the more complex requirements of large businesses with Doculivery — a comprehensive document management solution for HR and Information Management professionals that solves business problems for clients of any size. NatPay is bonded through two major insurance carriers and uses a third-party accounting firm to perform an annual audit of its records.

Doculivery Testimonial from Reilly Electrical Contractors, Inc.

“The messaging feature is a huge benefit of Doculivery. it is a great communication tool for companies in the construction industry where 95% of the employees are out in the field at various job sites.”

Jennifer Stanton
Director of Human Resources
Reilly Electrical Contractors, Inc.

Click here to read more testimonials.

Doculivery Case Study for Russell Standard Corporation

Russell Standard logo

Russell Standard is a family-owned company, and employs over 350 workers servicing virtually every municipality in the region. Russell Standard offers both new construction and maintenance of virtually any asphalt-related project, from private driveways to interstate highways. Additionally, Russell Standard is a manufacturer of asphalt materials, emulsions and coatings.

Like many companies today faced with the reality of reducing costs and streamlining operations, Russell Standard chose NatPay to help reduce paper and evolve to an online payroll process. Doculivery is a NatPay solution that provides any size of business with online document solutions that cover all areas of business: Payroll, AP, AR, and HR. The first step in going green for Russell Standard was to start with online pay stubs and online W-2s.

“Russell Standard wanted to move our payroll process forward – the goal was to save time and money. Before NatPay, I had to print, stuff, and mail 100-150 checks a week,” said Cathy Evans, Payroll Manager for Russell Standard. Employees now enjoy 24/7 safe and secure access to their pay information and W-2 tax forms online. Production and administration costs were drastically reduced and operations became more streamlined as a result of utilizing the Doculivery solution.

Cost and ease of use were two main factors in searching for the solution to Russell Standard’s business. “I needed it to be very user friendly as some of our guys know nothing about computers. I also was concerned about the cost as I was trying to save money. I also was very pleased to find NatPay through the APA,” remarked Evans.

As an APA member, NatPay regularly updates clients on any payroll changes that affect their solutions to maintain compliancy.

Besides ease of use, Russell Standard was concerned about the integration process and what it takes to make the paperless transition. With virtually no IT staff available, Evans was excited that NatPay provided a quick and seamless integration that required no additional staff or technical programming knowledge. “I am pretty good with computers, but I have no idea what it takes to create the check stub that the employees view – so it was important to have someone who would take the time to work with me to get the best file for them.” A key differentiator of NatPay’s Doculivery online document solution is how fast system integrations occur. Most NatPay paperless payroll solutions are completed in weeks rather than months – usually half the time of many online document solutions in the marketplace. A dedicated NatPay team is assigned to ensure a smooth transition to a paperless payroll process.

NatPay understands clients’ concerns to preserve confidentiality and privacy at all times and utilizes the latest technology and safeguards to ensure that client data remains safe. “This was very important. Payroll is a very sensitive area. We needed to know that our information was secure,” remarked Evans.

Click here to read Russell Standard’s case study in NatPay’s case studies section.

 


NatPay Announces New “It Pays to Go Paperless” Webinar Series

Originator of Paperless Payroll Systems Has Webinar Series for Businesses Large and Small

Tampa, FL – November 5, 2010 – National Payment Corporation (NatPay), a twenty-year veteran in the payment, tax form, and payroll industry, announces a new series of free 30-minute webinars aimed at educating businesses about the significant savings and ease of use when planning to “go paperless.” This latest innovation from the originator of paperless payroll systems will be broadcast on November 30th at 10 a.m. ET, and is entitled “It Pays to Go Paperless.”

Attendees to NatPay’s webinar series will learn how to shorten the integration time for their paperless processes to maximize their corporate return on investment. According to NatPay, their “Doculivery” software product provides the fastest installation time in the industry, because their SaaS (Software as a Service) platform resides on NatPay’s secure file servers and not on the client’s network. Webinar attendees will also learn how to streamline their business processes to reduce production and administrative costs. The free 30-minute online seminar will also show how easy it is for any size of company to adopt a paperless program, and realize significant savings while satisfying the corporate directive to “go green.”

With over 6,000 clients, NatPay provides custom paperless solutions that fit the unique needs of each customer. According to NatPay VP and General Manager, Steven Pereira, “What really sets us apart is our flexible Software as a Service (SaaS) system that can adapt to the way each customer works. Our customers are astonished when they learn that we can integrate with their current payroll software with little to no input from their IT staff!”

In addition to providing total customized solutions, NatPay can ensure even greater cost savings by impacting other corporate departments besides payroll. “Many businesses know about the inherent savings when they go to a paperless payroll system, but NatPay can provide a custom platform that goes beyond payroll with document management solutions that reduce paper related expenses, and nonproductive staff time within Human Resources and Account Payable/Accounts Receivable departments.” said Pereira.

Those wishing to attend the first NatPay webinar in November can register by visiting this link:

http://nationalpayment.com/webinar/

For more information about NatPay’s webinar series, please contact NatPay directly at 813-222-0333, or visit their website at http://nationalpayment.com.

Doculivery Case Study for City of Minot

 Sundt logo

Business Profile

The City of Minot, the fourth largest city in North Dakota, is a “micropolitan” city that approximately 37,000 people proudly call their home. Its low crime rate, high standards of living, and enviable education standards are testaments of the faithfulness of its citizens, and their individual social responsibilities.

Minot, also known as the “Magic City,” is a precious jewel of the Dakotas that proudly holds two scepters of the US Air Force’s prowess wings: the 5th Bomb Wing, and the 91st Space Wing. Minot Air Force Base is located 12 miles north of Minot. Throughout the years, Minot, the Ward County seat, has been a railhead and a military center. Today, the community stands strong in diverse sectors that include: agriculture, healthcare, education, tourism, business, and retail.

The Challenge

With approximately 300 employees, the City of Minot set out to go green and to save money while doing it. The main goals were to find solutions to streamline payroll processes for cost containment, and to reduce repetitive tasks that employees were currently enduring.

The Solution

The searched ended when the City of Minot discovered NatPay’s Doculivery online document management services. The scalable, paperless components of Doculivery provided the perfect paperless payroll solutions. The primary objective to save money and streamline payroll processes was achieved using the online pay statement component. “We set out to reduce costs, and find more environmentally friendly ways of doing business. We accomplished this with the Doculivery online pay stub solution,” remarked Jason S. McKibben, IT Specialist for the City of Minot.

Several factors were key while searching for the perfect solution. Many organizations who pursue paperless services want to make sure that they are easy to use and convenient for their employees. Security is also a primary concern given the sensitive nature of the payroll data that is electronically displayed. Finally, costs of such a paperless system – from implementation to maintenance and storage – were extremely important to the City of Minot.

Doculivery made the grade with Minot by meeting every one of their concerns with positive results. “Doculivery is a very easy system for the end user to use. There was very little training involved. Employees like the user notification options that are available to them. The text option is a great feature,” Stated McKibben.

Doculivery employs state-of-the-art security and industry-leading technology to guarantee the safety of employee data. Safeguards such as SSL encryption, GeoTrust certificates, and SAS 70 Type II audits eliminate any trepidation of compromised personal data. “NatPay has excellent security policies in use, and eased any and all concerns that we had about security issues. The administration console is very easy to use, and our administrators had no problems with the upload to release process,” remarked McKibben.

Doculivery’s implementation time frame is one of the key differentiators that helps make Doculivery shine. NatPay’s ability to upgrade an organization with a paperless payroll process via the the Doculivery platform is within 4 to 6 weeks – which is among the shortest time frames when compared to the industry average of 16 to 22 weeks. “Reducing the implementation timeline by 75% provides our clients the opportunity to experience an easier transition to paperless, and an immediate ROI for greater value,” stated Mark Williams, NatPay’s Marketing Director.

“The implementation process went very smoothly. Users and HR administrators are enjoying the Doculivery system,” said McKibben. It will definitely save our city time and money because HR no longer has to print, stuff, and seal the paper stubs which reduces their workload substantially. The file upload process takes only minutes, and is much more efficient than the paper system. The overall process from integration to implementation was very straightforward.”

 


Doculivery Case Study for Sundt Companies, Inc.

 Sundt logo

 

Business Profile

Sundt is a full-service contractor with expertise that spans the entire lifecycle of construction. They work within their client’s preferred delivery method, whether that’s Construction Management at Risk, Design Build, Build to Suit, or the traditional Design-Bid-Build approach.

The company builds a variety of projects for both public and private clients throughout the United States, including commercial and institutional structures of many types; infrastructure projects such as highways, dams, pipelines and airport facilities; and facilities for the Department of Defense as well as other Federal agencies. Sundt continues to add landmark projects to its list of accomplishments. These include the Apollo Riverpoint office complex in Phoenix, Mater Dei Catholic High School in San Diego, Oasis Water Campus Water Treatment Plant in Glendale, Ariz., multiple sections of Phoenix’s new light rail system, two buildings of the Biodesign Institute at Arizona State University, a major expansion of the Tucson International Airport Terminal,  the University of California, Davis Graduate School of Management, and $360 million worth of work at Fort Bliss Army Post near El Paso, Texas. The company is 100 percent employee owned through its Employee Stock Ownership Program. Employees take a personal interest in the quality and success of each project and the company at large.

The Challenge

Sundt is always looking for new ways to improve how they do business. Whether it’s through better management techniques, safety advances, or emerging technologies, their goal is to deliver the highest quality products to their owners. One business problem that Sundt wanted to solve was to implement a paperless payroll process with online pay statements. With over 1,400 employees, providing a green alternative to paper pay statements was a logical choice.

Several factors were key for Sundt in searching for an ideal paperless solution. “Easy file transfer, security of employee information, and ease of use were very important to us,” remarked Karolyn Comstock, Payroll Supervisor and an employee  owner, of Sundt Companies, Inc. “The solution that we were looking for had to be user friendly, and had to also work with JD Edwards World.”

The Solution

NatPay met each challenge set forth by Sundt, and provided the ideal solution to their business problem. Doculivery’s easy to use system was a perfect fit for Sundt employees. “If an employee has problems accessing information they will not use it,” stated Comstock. The employees found the online system safe, secure, convenient, and easy to access. “Many employees stop by just to say how much they like it,” Comstock remarked. Doculivery’s unique flexibility and customization was also a tremendous benefit for Sundt employees. “Having it customized to match what the employee is used to seeing was great.”

Since Doculivery requires little to no client IT involvement, Sundt was thankful for the quick integration, and the support of NatPay’s team who was there for every step of the process. “Doculivery had to function well without issues,” stated Comstock. “Having the ability to resolve an issue just by picking up the phone or dropping an email is wonderful.” Dedicated support teams ensure that each client like Sundt receives all of the support that they need – if and when they need it, and that a fast online document management integration timeframe (in which NatPay’s is the fastest and highest quality in the industry) is maintained. “Everything seemed to progress pretty smoothly,” Comstock remarked.

“Security is vital when you are talking about payroll information,” stated Comstock. Doculivery utilizes state-of-the-art encryption technology, SSL certificates, and 3-tiered firewall protection to keep client’s data safe and secure.

In addition to the production and administration savings that Doculivery provides, there’s an immediate ROI that companies also enjoy when adopting paperless HR processes. “We anticipate a savings of approximately $50,000 a year by adopting the Doculivery solution,” remarked Comstock.

“NatPay’s achievement of a positive client experience starts with a true understanding of how our services can provide short term and long term value to an organization,” said Mark Williams, Marketing Director at NatPay.  “But it does not end with a sale and that is why our service implementation and customer support are critical to our client’s success. We thank Sundt Companies for their trust in us. Sundt Companies joins a growing list of satisfied clients with NatPay, and we welcome the opportunity to help other firms like Sundt Companies that need assistance in addressing cost containment business problems in HR, AP/AR, Payroll, Customer Service, or Marketing.”

NatPay to attend the 2010 SHRM Annual Conference and Exposition with Green HR Solutions

NatPay will demo its latest version of the innovative solution — Doculivery at booth #213.
Tampa, FL (PRWEB) June 15th, 2010 – National Payment Corporation (NatPay), a provider of online document solutions announced today its participation in the 2010 SHRM Annual Conference and Exposition from June 27th through June 30th, 2010. NatPay will showcase Doculivery, its innovative Payroll, Human Resources, and Financial Services solution for document management, AP/AR, and employee/manager self-service needs.

NatPay will be appearing as an exhibitor, in booth #213, at the 2010 SHRM Annual Conference and Exposition in San Diego to introduce its latest release of Doculivery. NatPay will present Doculivery, a SaaS (Software as a Service) solution for corporations focused on reducing G&A costs by optimizing payroll functions and document management services, streamlining human capital operations, increasing cash flow for AP/AR operations, and providing time-saving solutions to other paper-related processes.

Enterprise corporations such as Family Dollar have achieved substantial productivity gains and cost reductions by successfully implementing Doculivery. The SaaS solution is based on NatPay’s extensive experience in developing online payroll distribution solutions for over 7,000 clients across the nation.

“Our success has been built on a very simple premise to provide fully-customized and high-quality SaaS solutions with implementation time that’s less than half the industry standard. A faster and highly consultative integration means better cash management and a quicker ROI, reducing G&A costs in every major profit center from AP/AR to Human Capital Management,“ remarked Jim Hagen, Vice President of Sales. “We are excited to present Doculivery at the SHRM conference as the best performing SaaS solution for mid-market and enterprise companies that want the best value and service from an online document management solution.“

NatPay’s recently redesigned website offers an overview of the entire portfolio, and a comprehensive list of client testimonials and case studies. In the near future, an Executive White Paper Library section will be added in which viewers may learn more about industry trends, obtain white papers, application notes, and other educational information on online document solutions for Financial, HR, Information Management, and Compensation professionals.

To learn more about Doculivery solutions, please call 1-800-284-0113 or visit the company’s recently redesigned website at http://www.nationalpayment.com.

NatPay to attend the 28th APA Annual Congress with Green Payroll Solutions

National Payment announced today its participation in the 28th American Payroll Association Annual Congress from May 25th through May 28, 2010. NatPay will showcase Doculivery, its innovative Payroll, Human Resources, and Financial Services solution for document management, AP/AR, and employee/manager self-service needs.

NatPay will be appearing as an exhibitor, Booth #833, at the 28th American Payroll Association Annual Congress to introduce its latest release of Doculivery. NatPay will present Doculivery, a SaaS (Software as a Service) solution for corporations focused on reducing G & A costs by optimizing payroll functions and document management services, streamlining human capital operations, increasing cash flow for AP/AR operations, and providing time saving solutions for other paper-related processes.

Enterprise corporations such as Family Dollar have achieved substantial productivity gains and cost reductions by successfully implementing Doculivery. The SaaS solution is based on NatPay’s extensive experience in developing online payroll distribution solutions for over 7,000 clients across the nation.

“We view our client relationships more as partnerships, and constantly strive to find ways to be a trusted business advisor by assisting them to reduce costs, improve business processes, and provide opportunities for revenue generation with our value added solutions,” says Jim Hagen, Vice President of Sales for NatPay.

“Doculivery has been extremely successful where clients accomplished superb results in their AP/AR operations. Many companies in a variety of industries look to us for direct deposit services, custom online pay stubs, online billing statements with click–to–pay functionality, unique customer service solutions, and one of the industry’s most admired and proven implementation and support models.”

NatPay’s recently redesigned website offers an overview of the entire portfolio, and a comprehensive list of client testimonials and case studies. In the near future, an Executive Learning Library section will be added in which viewers may learn more about industry trends, white papers, application notes, and other educational information on online document solutions for Financial, HR, Information Management, and Compensation professionals.

To learn more about the 28th APA Annual Congress and the Doculivery solution, please call 1-800-284-0113, or visit the company’s recently redesigned website at http://www.nationalpayment.com.

Family Dollar Chooses NatPay Online Paperless Solutions for a Green Pay Day

NATPAY

Headquartered in Matthews, NC, Family Dollar Stores, Inc. operates a chain of more than 6,600 self-service discount retail stores in the United States. The company offers consumables, including household chemicals, paper products, candy, snacks and other food, health and beauty aids, hardware and automotive supplies, pet food, and home products.

In an effort to reduce G&A costs, Family Dollar targeted payroll. “We were challenged with controlling our payroll processing and distribution costs. Our paper-based process of printing and distributing checks to all of our locations was extremely manual and very expensive,” remarked Chad Clayton, Divisional Vice President for Family Dollar. “We were searching for a business partner who provided an online pay statement and W-2 solution that was cost effective, flexible and most importantly easy to use.“

Family Dollar was searching for a company that would not have difficulties handling their volume.  Adequate security and the ability to do single sign-on from their employee intranet were important factors for the nationwide retailer. “Our RFP process was comprehensive evaluating many aspects of potential business partners in this space such as accessibility, technology, training, support, integration, administration, implementation, and costs”, remarked Clayton.

Family Dollar chose NatPay’s Doculivery online document solutions for several reasons. “Regarding ease of use and functionality – NatPay’s solution presented all the desired functionality in a way that was clear, simple, and easy-to-use,” stated Clayton.
“NatPay understands that humanizing the employee experience is the most critical factor in a successful rollout for online paperless payroll. It is the result that all large employers are searching for when selecting an online document management solution”, said Jim Hagen, VP of Sales for NatPay.

With industry standard integration times usually around 18-26 weeks, the transition was fully completed in less than two months. The initial rollout started with the home office, test stores, distribution centers and finally to all stores in 44 states. The level of customization and ease of integration provided Family Dollar with a solution that exceeded initial expectations and demands. “Not only were we able to accept their standard file output, but we did things they requested that they didn’t think were even possible.  Everything Family Dollar had requested of our programming team we were able to do,” stated Hagen. Doculivery adapts to the way businesses work creating a seamless solution for every company looking for online statement solutions. “NatPay’s solution was flexible and could be configured to meet our specific needs,” said Clayton. “NatPay was able to accept our standard file output and map into their solution with minimal internal IT involvement.”

Family Dollar’s challenge to reduce G&A costs was successfully accomplished with Doculivery’s online document solution. “The combination of rolling out electronic pay and implementing NatPay ’s online pay statement and W-2 solution has enabled us to completely eliminate paper and significantly reduce our payroll processing costs”, stated Clayton.

“The success of completing this nationwide conversion for one of the nation’s leading retailers was a partnership effort with support from Family Dollar’s dedicated implementation team. Not only is Family Dollar saving a lot of trees by this green effort, but it is realizing significant cost savings,” remarked Hagen.

“The implementation of NatPay ’s solution was a tremendous WIN for our organization. It was fast and easy requiring minimal change management and training efforts.  Most importantly, the solution was well received by the users,” remarked Clayton. “The users specifically enjoy the history and integration of pay statements and W-2’s online, the ease of use, the variety of delivery options and multiple methods of access.”

Click here to read Family Dollar’s case study in NatPay’s Case studies section.

 


NatPay to attend the 2010 IHRIM HRMStrategies Conference and Technology Exposition

NatPay will demo its latest version of the innovative solution — Doculivery for HR and Information Management professionals at booth #200.

Tampa, FL (PRWEB) April 11th, 2010 – National Payment Corp (NatPay), a provider of online document solutions announced today its participation in the 2010 IHRIM HRMStrategies Conference and Technology Exposition from May 2nd through May 5, 2010. NatPay will showcase Doculivery, its innovative Human Resources solution for document management, employee self-service, implementation and change management.

NatPay will be appearing as an exhibitor, Booth #200, at the 2010 IHRIM HRMStrategies and Technology Expo to introduce its latest release of Doculivery. NatPay will present Doculivery, a SaaS (Software as a Service) solution for midsize and enterprise corporations focused on reducing G & A costs by optimizing document management, streamlining human capital operations and providing time saving solutions to other paper-related processes.

Enterprise corporations such as Family Dollar have achieved substantial productivity gains and cost reductions by successfully implementing Doculivery. The SaaS solution is based on NatPay’s extensive experience in developing collaborative HR and Financial applications for midsize and large corporations across the nation.

“It is the right step for NatPay to be at the IHRIM event this year to present Doculivery to an audience of senior HR and Information Management executives”, says Mark Williams, Marketing Director for NatPay.

“Doculivery has been extremely successful where clients accomplished superb results in their AP/HR operations and Customer Service organization, respectively. We are now seeing similar momentum in other client environments and consider the IHRIM event as a great opportunity to demonstrate Doculivery to a broader audience.”

To learn more about the 2010 IHRIM HRM Strategies and Technology Exposition and the Doculivery solution for HR and Information Management executives, please call 1-800-927-6120 or visit the company’s website at http://www.nationalpayment.com.

About National Payment Corporation

National Payment Corporation is an innovator in the online document solutions industry with over 19 years of information distribution experience. National Payment provides online document solutions to over 7,000 clients across the nation. National Payment Corporation processes over 4 million monthly statements and over $7 billion dollars of customer funds annually and maintains a 99% accuracy rate. NatPay offers a comprehensive portfolio of payroll. human resource, and financial solutions with services that help clients do what they do best — run their business. With customized SaaS (Software as a Service) solutions and online document management services, NatPay provides their clients relief from administrative hassles so they can focus on their human capital needs and profitability by reducing G&A costs and streamlining business processes. In addition to its core payroll distribution solutions for small to mid-sized companies, NatPay meets the more complex requirements of large businesses with Doculivery — a comprehensive document management solution for HR and Information Management professionals that solves business problems for clients of any size. National Payment Corporation is bonded through two major insurance carriers and uses a third-party accounting firm to perform an annual audit of its records.

(c) 2010 National Payment Corporation. All product names are trademarks of their respective companies.

CONTACT INFORMATION:
Mark R. Williams, Marketing Director
National Payment Corporation (NatPay)
Phone: 813-222-0333 x155
Fax: 813-221-8651
www.natpay.com