NatPay and its processing banks have the following holiday schedule. Please review your calendar to see if these dates and times affect you. If you don’t have a calendar, please contact us.

Thursday, 11/25/2021, Thanksgiving Day: 
NatPay Closed

If you have a file transmission that falls between the dates of Monday, November 22, 2021 through Friday, November 26, 2021 you may need to transmit one day earlier than your normally-scheduled transmission date.

Friday, 12/24/2021, Christmas Eve Day: 
NatPay closes early at 5 p.m. ET

Wires must be received by 1 p.m. ET and reverse-wire requests must be received by 10 a.m. ET.

Friday, 12/31/2021, New Years Eve Day: 
NatPay operates normal hours 9 a.m. to 10 p.m. ET

Since Christmas and New Years fall on a Saturday this year the Federal Reserve will not observe a holiday. NatPay’s only observance of Christmas this year will be to close at 5 p.m. ET on Christmas Eve.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.