Contact - NatPay

Please take a moment to complete the form below and one of our representatives will contact you as soon as possible to provide you with more information.

Contact Information

Office Address:

NatPay
3415 W. Cypress St.
Tampa, FL 33607

Phone:

(800) 284-0113
(813) 222-0333

Fax:

(813) 221-8651

Email Addresses:

sales@natpay.com
csr@natpay.com
info@natpay.com

Connect:

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ACH ERROR RESOLUTIONS

For more information on ACH error resolutions, please click here.

Texas Customers

Please contact NatPay as soon as you can if you think your statement or information regarding a transaction is wrong or if you need more information about an item listed on the statement. We must hear from you no later than 30 days after we sent the first statement on which the problem or error appeared. If you still have an unresolved complaint regarding NatPay transaction activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705

1-877-276-5554 (toll free)

www.dob.texas.gov