Welcome to NatPay's Help Center
Here you may download PDF forms, guides, and software – plus get answers to frequently asked questions, view bank holidays, and learn more about our fees.
You may access all of these items quickly by clicking on the links shown below.
Support Links:
- Contact Customer Support
- ACH Error Resolutions
- Downloads
- Same-Day ACH Processing
- Large Payrolls / Wire Funding
- Doculivery Notifications
- My.DirectDeposit.com Notifications
- EZPaynote Notifications
- Bank Holidays
- Avoiding Direct Deposit Fees
- Reverse Wires Guide
- Item Deletions Guide
- Batch Deletions Guide
- DDPlus Processor Guide
- Direct Deposit Quick-start Guide Video
- Direct Deposit Quick-start Guide Video Part 1: Managing New Clients
- Direct Deposit Quick-start Guide Video Part 2: Client Signing
- DDVerify Quick-Start Guide