Customer Support

Bank Holidays

NatPay will be closed on the following dates due to the closing of the Federal Reserve Banking System.

Payroll transmissions will be accepted on these dates, but will not be processed until the following business day.

Your pay dates cannot fall on any of those listed below. You will need to transmit your payroll at least a day early in order to avoid a late pay date.

Holiday 2018 2019 2020 2021 2022
New Year's Day Jan 1 Jan 1 Jan 1 Jan 1 Jan 1
Martin Luther King Jr. Day Jan 15 Jan 21 Jan 20 Jan 18 Jan 17
Presidents Day Feb 19 Feb 18 Feb 17 Feb 15 Feb 21
Memorial Day May 28 May 27 May 25 May 31 May 30
Independence Day Jul 4 Jul 4 Jul 4* Jul 4* Jul 4*
Labor Day Sep 3 Sep 2 Sep 7 Sep 6 Sep 5
Columbus Day Oct 8 Oct 14 Oct 12 Oct 11 Oct 10
Veterans Day Nov 11* Nov 11 Nov 11 Nov 11 Nov 11
Thanksgiving Day Nov 22 Nov 28 Nov 26 Nov 25 Nov 24
Christmas Day Dec 25 Dec 25 Dec 25 Dec 25* Dec 25*

*Holiday falls on a Saturday.

Endorsements

ACH Leader

In business since 1991, NatPay remains a top leader in ACH & Document Distribution Solutions processing $76+ billion annually for 171,000+ ACH clients.

Insured & Audited

NatPay is insured through three major insurance carriers, and uses a third-party accounting firm to perform annual audits of its records.

Compliant

NatPay is  HIPAA compliant, and a SSAE 18 (SOC 1) Type 2 examined organization for both ACH and Document Distribution Solutions.