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Case Study – Butler County Schools, Kentucky


Butler County Schools in Kentucky is a local school district with over 300 full-time  employees. Like many school systems today, Butler County schools were researching ways to save money, improve processes, and streamline their school system as a whole in order to fully maximize their budget. Like many other schools, paperless payroll solutions seemed to provide an answer to this problem.

“We wanted to eliminate paper pay stubs and W-2 forms, and give our employees access to them through a website,” stated Travis Johnson, Payroll Manager for Butler County schools. Johnson wanted to find a paperless statement solution that would be easy for employees to use, and also be secure so that employees’ pay information would be protected online. “We were looking for a product that was user friendly, cost effective, and very secure,” remarked Johnson.

After a thorough research process, Johnson chose NatPay for online pay stubs and W-2s. This decision was based on a variety of factors that all came together in support of NatPay’s Doculivery online pay stub and online W-2 services. It was paramount that the Doculivery system be easy to use, and simple for Butler County School employees to adopt. “Doculivery is very user friendly. Setup only takes a few minutes, and there is almost no learning curve,” said Johnson.

Having employee pay information online also meant that security was a top priority for Butler County school employees. “Many employees were initially concerned about the security of their pay information, but once they experienced how easy and secure the Doculivery system was to use, those fears went away. I was also concerned with disaster recovery and upload security, but all my concerns were put at ease when I learned about NatPay’s security features,” said Johnson.

NatPay has completed a SSAE 16 SOC 1 audit (formerly SAS 70 Type II) which means that very stringent security procedures are maintained on a daily basis. Doculivery clients are assured that their pay information is kept safe and secure using the latest, Industry-standard security protocols and encryption methods.

Many clients that search for paperless solutions are concerned with the integration process taking too many months to implement. Based on industry results, it takes 16 to 22 weeks to adopt an online pay stub process which is why Doculivery’s 6 to 8 week integration time period looks so attractive. This rapid implementation process allows many clients to realize a faster ROI. “Integration was simple. I got the programmers the reports out of Munis (our payroll software) and NatPay built the system around them.  Once we were set up, NatPay’s support staff walked me through the upload process. It was all very simple,” remarked Johnson.

The Group Administration features of Doculivery provided additional benefits for Butler County. Like other companies who have limited payroll personnel, the system must accommodate various levels of payroll staff using the system, and provide simple administrator functions that do not require a technical or IT representative.

“Since I am the only person with administrator rights (besides a person for backup) it was important that administration did not require a lot of time. Doculivery is simple. I can unlock someone, or update an employee very quickly,” said Johnson. “I was told that if I could get the information to NatPay, then the programmers could make Doculivery do what I needed it to do. So far, they have come through 100% of time.”

After using the Doculivery system for a few months, Butler County Schools anticipates a significant savings over conventional paper methods. “By just using Doculivery for online pay stubs and W-2s, we are able to project about a 50% savings from the old way of printing paper stubs. We are saving on the paper for stubs and W-2s, as well as the ink used to print them, and also on all of the postage costs,” remarked Johnson.

Employee feedback from Butler County school employees has been quite favorable. “Everyone is uneasy about change, but after we rolled out Doculivery online pay stubs, I can say that I haven’t had anyone complain about them. I have even heard from some of my employees that I was worried about saying how simple the system is,” said Johnson.

Now that Butler County school District is enjoying tremendous savings by adopting Doculivery online pay stubs and W-2s, Johnson intends to increase their paperless projects for additional savings, and to further streamline their business processes.

“We are very happy customers, and are excited about using Doculivery for other paperless solutions in the future,” said Johnson.

Whatʼs on the horizon for the electronic document management environment?

Software as a Service (SaaS) solutions, such as online payroll, will continue to drive the paperless trend.

While the fundamentals of payroll have not changed, we are in the middle of a payroll process revolution. The emphasis will shift from “software” to “service.”

At NatPay, our focus has always been to give equal priority to service. SaaS offers more flexibility and choice.

For example, some clients may want to be billed per payroll, while others prefer quarterly. You want to be sure your payroll partner gives you that kind of flexibility.

It is only a matter of time before direct deposit completely replaces checks in the vast majority of small businesses across the country.

All Document Management systems share one significant inefficiency: the time it takes to check a document into the system. Systems require that you enter certain document properties like title, retention period, category, storage location, etc.

One document might take 20 seconds, which may not seem like much time. However, what if there were a hundred or more documents a day to check in? Now we are talking about 20 minutes per day or more.

Or what if a firm just completed 1,000 tax returns and wanted to store them in its document management system? How long would that take to check them in?

We are constantly striving to improve product efficiency. We are in the process of adding sophisticated automation features to Doculivery that will recognize and automatically check in a significant portion of documents including emails and large batches of tax returns, invoices, or other forms created from other programs or scanned into Doculivery system. This technology represents a large step forward in the evolution of document management software.

Contact us today at 800-284-0113 to find out your cost savings when adopting an online document management solution with NatPay.

How does going paperless increase efficiency and save money? How much does it save?

In terms of payroll, paperless means big cost savings and better security. As one the first online payroll services companies, weʼve seen astronomical savings since launching the business in 1991. Our 35,000+ small to mid-sized business customers nationwide are saving nearly 50% compared to what they would pay for a traditional, paper-intensive payroll provider.

“Accountants using Direct Deposit Plus and online pay stubs can create an incremental $500 to $1,000 per year per client by adopting a paperless payroll”, stated Mark Williams, NatPay’s Marketing Director.

We should replace the term “paperless” with “document management” since not all paperless solutions are document management systems. In most cases, the greatest efficiency gain from any document management system should be the dramatic reduction in time spent retrieving documents.

It is a well-known fact that staff spends as much as 30 minutes per day searching for lost or misfiled documents. In addition, a comprehensive document management system should provide the tools to reduce engagement time, improve client service, and cut paper, printing, and copier costs significantly.

Doculivery clients using our SaaS (Software as a service) application have saved time and money in multiple ways—in preparing payroll and tax forms and reports and more efficient workflows in general. ROI for some Doculivery clients can range  between 200% and 400% – most often with first year ROI paying for the solution.

Contact us today at 800-284-0113 to find out your cost savings when adopting a paperless solution.

Reilly Electrical Contractors, Inc. (RELCO) Case Study

Reilly Electrical Contractors, Inc. (RELCO)

Business Profile

In 1993, Jim Reilly founded Reilly Electrical Contractors, Inc. (RELCO) on the principles of integrity, innovation, and quality. Since then, the company has developed into one of the leading electrical and tel/data (RELCOM) contractors in New England, and has successfully completed many of the most complex, multi-faceted projects in New England’s recent history. With four locations strategically located throughout New England, RELCO is headquartered in Easton, MA. Today, RELCO strives to improve its procedures and performance so that they may continue delivering unsurpassed value and extreme customer satisfaction – so it comes as no surprise that their recent directive to initiate a paperless payroll had become a top priority.

Business Objectives

In an effort to improve their payroll processes, Reilly sought an online solution that would provide more than just an online repository for pay statements. “We wanted to move towards a paperless payroll, and particularly wanted a solution that would encompass a direct source to communicate with employees out in the field,” remarked Jennifer Stratford, HR Director for RELCO.

The Challenge

“The online document management solution that we were searching for had to be user friendly, safe, and secure. If our employees do not find it easy to use, they will not use it,” stated Stratford. Because of RELCO’s multiple requirements, the perfect solution would have to come from a vendor that was able to provide secure online pay stub access, as well as state-of-the-art, self-serve features so that RELCO’s employees could receive pay information easily on their cell phones, and manage their preferences online.

The Solution

After careful research and consideration, RELCO chose NatPay as their pay statement vendor. Not only did NatPay’s Doculivery online document management solutions meet RELCO’s needs for security, ease of use, and functionality, NatPay’s component-based solutions provided RELCO with a Software-as-a-Service (SaaS) platform that could grow and expand with RELCO’s changing needs.

“One of the unique aspects of Doculivery is that it provides employees the opportunity to receive text notifications with the pay stub information that they choose. Employees can also access their statements online safely and securely anytime, but for remote employees that don’t always have access to computers, the text-messaging feature fills the information gap. I love the text-messaging capabilities. In the construction industry, 95% of our workforce is out in the field at various job sites all across New England. To have a central location where employees can go to get pay stubs, and the ability receive important messages and communications is key,” stated Stratford.

Return on Investment

Since the implementation of online pay stubs in October 2010, Reilly Electric is on track to realize an annual savings of 10K a year from paperless pay stubs alone. Greater yearly savings and improved efficiency are also on the horizon for RELCO as they continue to integrate additional paperless services into their business processes such as online W-2s and other tax forms, onboarding/HR services, and paperless billing with click-to-pay capabilities.


NatPay Testimonial from AOD Software User

“We chose NatPay for online pay stubs to increase efficiency and eliminate paper waste. Security, user friendliness, and integration with AOD software makes NatPay the perfect online pay stubs solution.”

– Tracy Biesecker, Director of Financial Services and AOD User, Cross Keys Village – an organization that provides unmatched services to those seeking retirement living, personal care, nursing care, and adult day care.

Register today for NatPay’s “Six Secrets to Attaining Rapid ROI for Businesses Going Paperless” Webinar

National Payment Corporation (NatPay), a twenty-year veteran in the payment, tax form, and payroll industry, announces the next free 30-minute webinar presenting the six secrets practiced by US corporations that were able to attain significant savings in dollars and staff-time, by implementing paperless business practices.

This latest innovation from the originator of paperless payroll systems will be presented on:

Tuesday, March 1st, 2011 at 10 a.m. or 2 p.m. ET

This webinar will feature a variety of real-world case studies to demonstrate how quickly and easily a paperless process can provide businesses with a faster return on investment.

Click here to sign up for the free webinar!


Doculivery Case Study for Russell Standard Corporation

Russell Standard logo

Russell Standard is a family-owned company, and employs over 350 workers servicing virtually every municipality in the region. Russell Standard offers both new construction and maintenance of virtually any asphalt-related project, from private driveways to interstate highways. Additionally, Russell Standard is a manufacturer of asphalt materials, emulsions and coatings.

Like many companies today faced with the reality of reducing costs and streamlining operations, Russell Standard chose NatPay to help reduce paper and evolve to an online payroll process. Doculivery is a NatPay solution that provides any size of business with online document solutions that cover all areas of business: Payroll, AP, AR, and HR. The first step in going green for Russell Standard was to start with online pay stubs and online W-2s.

“Russell Standard wanted to move our payroll process forward – the goal was to save time and money. Before NatPay, I had to print, stuff, and mail 100-150 checks a week,” said Cathy Evans, Payroll Manager for Russell Standard. Employees now enjoy 24/7 safe and secure access to their pay information and W-2 tax forms online. Production and administration costs were drastically reduced and operations became more streamlined as a result of utilizing the Doculivery solution.

Cost and ease of use were two main factors in searching for the solution to Russell Standard’s business. “I needed it to be very user friendly as some of our guys know nothing about computers. I also was concerned about the cost as I was trying to save money. I also was very pleased to find NatPay through the APA,” remarked Evans.

As an APA member, NatPay regularly updates clients on any payroll changes that affect their solutions to maintain compliancy.

Besides ease of use, Russell Standard was concerned about the integration process and what it takes to make the paperless transition. With virtually no IT staff available, Evans was excited that NatPay provided a quick and seamless integration that required no additional staff or technical programming knowledge. “I am pretty good with computers, but I have no idea what it takes to create the check stub that the employees view – so it was important to have someone who would take the time to work with me to get the best file for them.” A key differentiator of NatPay’s Doculivery online document solution is how fast system integrations occur. Most NatPay paperless payroll solutions are completed in weeks rather than months – usually half the time of many online document solutions in the marketplace. A dedicated NatPay team is assigned to ensure a smooth transition to a paperless payroll process.

NatPay understands clients’ concerns to preserve confidentiality and privacy at all times and utilizes the latest technology and safeguards to ensure that client data remains safe. “This was very important. Payroll is a very sensitive area. We needed to know that our information was secure,” remarked Evans.

Click here to read Russell Standard’s case study in NatPay’s case studies section.


NatPay Online Pay Stubs Customer Testimonial

“Today was the first pay date that HRG went completely live with electronic pay stubs. Besides a few locked accounts, the process has gone very smoothly. I have received good comments on the website’s ease of use.”

Lisa Walsh – Herbert, Rowland & Grubic, Inc.

Doculivery Case Study for City of Minot

 Sundt logo

Business Profile

The City of Minot, the fourth largest city in North Dakota, is a “micropolitan” city that approximately 37,000 people proudly call their home. Its low crime rate, high standards of living, and enviable education standards are testaments of the faithfulness of its citizens, and their individual social responsibilities.

Minot, also known as the “Magic City,” is a precious jewel of the Dakotas that proudly holds two scepters of the US Air Force’s prowess wings: the 5th Bomb Wing, and the 91st Space Wing. Minot Air Force Base is located 12 miles north of Minot. Throughout the years, Minot, the Ward County seat, has been a railhead and a military center. Today, the community stands strong in diverse sectors that include: agriculture, healthcare, education, tourism, business, and retail.

The Challenge

With approximately 300 employees, the City of Minot set out to go green and to save money while doing it. The main goals were to find solutions to streamline payroll processes for cost containment, and to reduce repetitive tasks that employees were currently enduring.

The Solution

The searched ended when the City of Minot discovered NatPay’s Doculivery online document management services. The scalable, paperless components of Doculivery provided the perfect paperless payroll solutions. The primary objective to save money and streamline payroll processes was achieved using the online pay statement component. “We set out to reduce costs, and find more environmentally friendly ways of doing business. We accomplished this with the Doculivery online pay stub solution,” remarked Jason S. McKibben, IT Specialist for the City of Minot.

Several factors were key while searching for the perfect solution. Many organizations who pursue paperless services want to make sure that they are easy to use and convenient for their employees. Security is also a primary concern given the sensitive nature of the payroll data that is electronically displayed. Finally, costs of such a paperless system – from implementation to maintenance and storage – were extremely important to the City of Minot.

Doculivery made the grade with Minot by meeting every one of their concerns with positive results. “Doculivery is a very easy system for the end user to use. There was very little training involved. Employees like the user notification options that are available to them. The text option is a great feature,” Stated McKibben.

Doculivery employs state-of-the-art security and industry-leading technology to guarantee the safety of employee data. Safeguards such as SSL encryption, GeoTrust certificates, and SAS 70 Type II audits eliminate any trepidation of compromised personal data. “NatPay has excellent security policies in use, and eased any and all concerns that we had about security issues. The administration console is very easy to use, and our administrators had no problems with the upload to release process,” remarked McKibben.

Doculivery’s implementation time frame is one of the key differentiators that helps make Doculivery shine. NatPay’s ability to upgrade an organization with a paperless payroll process via the the Doculivery platform is within 4 to 6 weeks – which is among the shortest time frames when compared to the industry average of 16 to 22 weeks. “Reducing the implementation timeline by 75% provides our clients the opportunity to experience an easier transition to paperless, and an immediate ROI for greater value,” stated Mark Williams, NatPay’s Marketing Director.

“The implementation process went very smoothly. Users and HR administrators are enjoying the Doculivery system,” said McKibben. It will definitely save our city time and money because HR no longer has to print, stuff, and seal the paper stubs which reduces their workload substantially. The file upload process takes only minutes, and is much more efficient than the paper system. The overall process from integration to implementation was very straightforward.”


Doculivery Case Study for Sundt Companies, Inc.

 Sundt logo


Business Profile

Sundt is a full-service contractor with expertise that spans the entire lifecycle of construction. They work within their client’s preferred delivery method, whether that’s Construction Management at Risk, Design Build, Build to Suit, or the traditional Design-Bid-Build approach.

The company builds a variety of projects for both public and private clients throughout the United States, including commercial and institutional structures of many types; infrastructure projects such as highways, dams, pipelines and airport facilities; and facilities for the Department of Defense as well as other Federal agencies. Sundt continues to add landmark projects to its list of accomplishments. These include the Apollo Riverpoint office complex in Phoenix, Mater Dei Catholic High School in San Diego, Oasis Water Campus Water Treatment Plant in Glendale, Ariz., multiple sections of Phoenix’s new light rail system, two buildings of the Biodesign Institute at Arizona State University, a major expansion of the Tucson International Airport Terminal,  the University of California, Davis Graduate School of Management, and $360 million worth of work at Fort Bliss Army Post near El Paso, Texas. The company is 100 percent employee owned through its Employee Stock Ownership Program. Employees take a personal interest in the quality and success of each project and the company at large.

The Challenge

Sundt is always looking for new ways to improve how they do business. Whether it’s through better management techniques, safety advances, or emerging technologies, their goal is to deliver the highest quality products to their owners. One business problem that Sundt wanted to solve was to implement a paperless payroll process with online pay statements. With over 1,400 employees, providing a green alternative to paper pay statements was a logical choice.

Several factors were key for Sundt in searching for an ideal paperless solution. “Easy file transfer, security of employee information, and ease of use were very important to us,” remarked Karolyn Comstock, Payroll Supervisor and an employee  owner, of Sundt Companies, Inc. “The solution that we were looking for had to be user friendly, and had to also work with JD Edwards World.”

The Solution

NatPay met each challenge set forth by Sundt, and provided the ideal solution to their business problem. Doculivery’s easy to use system was a perfect fit for Sundt employees. “If an employee has problems accessing information they will not use it,” stated Comstock. The employees found the online system safe, secure, convenient, and easy to access. “Many employees stop by just to say how much they like it,” Comstock remarked. Doculivery’s unique flexibility and customization was also a tremendous benefit for Sundt employees. “Having it customized to match what the employee is used to seeing was great.”

Since Doculivery requires little to no client IT involvement, Sundt was thankful for the quick integration, and the support of NatPay’s team who was there for every step of the process. “Doculivery had to function well without issues,” stated Comstock. “Having the ability to resolve an issue just by picking up the phone or dropping an email is wonderful.” Dedicated support teams ensure that each client like Sundt receives all of the support that they need – if and when they need it, and that a fast online document management integration timeframe (in which NatPay’s is the fastest and highest quality in the industry) is maintained. “Everything seemed to progress pretty smoothly,” Comstock remarked.

“Security is vital when you are talking about payroll information,” stated Comstock. Doculivery utilizes state-of-the-art encryption technology, SSL certificates, and 3-tiered firewall protection to keep client’s data safe and secure.

In addition to the production and administration savings that Doculivery provides, there’s an immediate ROI that companies also enjoy when adopting paperless HR processes. “We anticipate a savings of approximately $50,000 a year by adopting the Doculivery solution,” remarked Comstock.

“NatPay’s achievement of a positive client experience starts with a true understanding of how our services can provide short term and long term value to an organization,” said Mark Williams, Marketing Director at NatPay.  “But it does not end with a sale and that is why our service implementation and customer support are critical to our client’s success. We thank Sundt Companies for their trust in us. Sundt Companies joins a growing list of satisfied clients with NatPay, and we welcome the opportunity to help other firms like Sundt Companies that need assistance in addressing cost containment business problems in HR, AP/AR, Payroll, Customer Service, or Marketing.”

Family Dollar Chooses NatPay Online Paperless Solutions for a Green Pay Day


Headquartered in Matthews, NC, Family Dollar Stores, Inc. operates a chain of more than 6,600 self-service discount retail stores in the United States. The company offers consumables, including household chemicals, paper products, candy, snacks and other food, health and beauty aids, hardware and automotive supplies, pet food, and home products.

In an effort to reduce G&A costs, Family Dollar targeted payroll. “We were challenged with controlling our payroll processing and distribution costs. Our paper-based process of printing and distributing checks to all of our locations was extremely manual and very expensive,” remarked Chad Clayton, Divisional Vice President for Family Dollar. “We were searching for a business partner who provided an online pay statement and W-2 solution that was cost effective, flexible and most importantly easy to use.“

Family Dollar was searching for a company that would not have difficulties handling their volume.  Adequate security and the ability to do single sign-on from their employee intranet were important factors for the nationwide retailer. “Our RFP process was comprehensive evaluating many aspects of potential business partners in this space such as accessibility, technology, training, support, integration, administration, implementation, and costs”, remarked Clayton.

Family Dollar chose NatPay’s Doculivery online document solutions for several reasons. “Regarding ease of use and functionality – NatPay’s solution presented all the desired functionality in a way that was clear, simple, and easy-to-use,” stated Clayton.
“NatPay understands that humanizing the employee experience is the most critical factor in a successful rollout for online paperless payroll. It is the result that all large employers are searching for when selecting an online document management solution”, said Jim Hagen, VP of Sales for NatPay.

With industry standard integration times usually around 18-26 weeks, the transition was fully completed in less than two months. The initial rollout started with the home office, test stores, distribution centers and finally to all stores in 44 states. The level of customization and ease of integration provided Family Dollar with a solution that exceeded initial expectations and demands. “Not only were we able to accept their standard file output, but we did things they requested that they didn’t think were even possible.  Everything Family Dollar had requested of our programming team we were able to do,” stated Hagen. Doculivery adapts to the way businesses work creating a seamless solution for every company looking for online statement solutions. “NatPay’s solution was flexible and could be configured to meet our specific needs,” said Clayton. “NatPay was able to accept our standard file output and map into their solution with minimal internal IT involvement.”

Family Dollar’s challenge to reduce G&A costs was successfully accomplished with Doculivery’s online document solution. “The combination of rolling out electronic pay and implementing NatPay ’s online pay statement and W-2 solution has enabled us to completely eliminate paper and significantly reduce our payroll processing costs”, stated Clayton.

“The success of completing this nationwide conversion for one of the nation’s leading retailers was a partnership effort with support from Family Dollar’s dedicated implementation team. Not only is Family Dollar saving a lot of trees by this green effort, but it is realizing significant cost savings,” remarked Hagen.

“The implementation of NatPay ’s solution was a tremendous WIN for our organization. It was fast and easy requiring minimal change management and training efforts.  Most importantly, the solution was well received by the users,” remarked Clayton. “The users specifically enjoy the history and integration of pay statements and W-2’s online, the ease of use, the variety of delivery options and multiple methods of access.”

Click here to read Family Dollar’s case study in NatPay’s Case studies section.


Considering the Percentage of Lost Mail in US Postal System — Doculivery Solves Many Problems

What percentage of mail is lost by the US post office?  Wikipedia says 3%, but measuring is difficult.   Even the Government Accountability Office (GAO) says some post office assessment criteria are “unsuitable as benchmarks.” In addition, the post office “does not measure and report its delivery performance for most types of mail.”

Knowing this, how can employees be sure sensitive information, such as W-2 statements, arrive in a protected, confidential fashion?

National Payment Corporation (NatPay) has the answer.  In addition, it saves both the employer and the employee time and money.

National Payment Corporation (NatPay) is one of the nation’s largest independent direct deposit providers.  The company provides payroll distribution solutions to businesses across the nation in every industry and in every state.  This company’s product, Doculivery, eliminates both the printing and distribution of paper-based W-2s and offers secure electronic W-2s with a simple, secure consent process.

“Doculivery drastically reduces the number of hands and eyes that traditional paper W-2s pass through,” says Steven Pereira, NatPay’s Executive Vice President and General Manager. “In addition, for the employer, Doculivery eliminates the seasonal headaches and expenses of creating W-2s.  Call centers do not need temporary staffing and printing and distribution costs decline.  And, I mean dramatically,” Pereira explains.

“Companies no longer spend money on paper and printing and ink, readily improving the bottom line.”  Pereira comments.  “Doculivery gives employees direct access via self-service over the Internet.   These same employees are able to obtain their own W-2 reprints by phone or fax, which further reduces the time and efforts of the business staff.   Employees can reorder reprints of W-2s from anywhere and at any time.  Another added benefit of Doculivery’s W-2 feature is the ability for employees to import their electronic W-2s directly into their tax preparation software.   It’s a whole lot safer, less expensive, and destroys the old excuse of saying ‘the check’s in the mail’.”

For further information on how Doculivery can save your company money while at the same time provide employees with a quicker return on the tax refund, simply call National Payment Corporation at 813-222-0333 or visit

National Payment Corporation bonds through two major insurance carriers and uses a third-party accounting firm to perform an annual audit of its records.   Processing over $7-billion of customer funds each year, National Payment Corporation maintains an accuracy record of 100%.

Centro, Inc Doculivery Case Study

centro inc logo

Centro, Inc. is a manufacturer of custom rotationally molded plastic parts. Established in 1970, Centro, Inc. has grown to become the largest custom rotational molder in North America. Through innovation and superior customer service, Centro has stayed at the leading edge of the rotational molding industry. Centro’s Quality Management System is registered to ISO 9001:2000 with Corporate Headquarters (Iowa), North Carolina, and Wisconsin locations. With a wide range of capabilities, state-of-the-art equipment, and manufacturing facilities in multiple locations, Centro is poised to be a single source provider for any company’s rotational molding needs.

Centro, Inc. employs approximately 600 employees over multiple states and selected NatPay’s Doculivery solution to address a primary business need for online pay stubs for their direct deposit payroll. To combat rising postage costs and looking to reduce production and administrative AP costs, Doculivery seemed to be a perfect fit for Centro, Inc. Several factors were key in selecting an online pay statement provider – security, ease of use, and cost. Doculivery provides the company’s employees with 24/7 safe and secure access to their pay statements online, which reduces administrative costs considerably as well as establishing a valuable employee self serve benefit.

Integration support was an important factor for Centro and NatPay rose to the occasion with an integration that was seamless with their current payroll processes. The paperless transition required little to no involvement on behalf of Centro, Inc.’s part, allowing the company to experience the paperless payroll in weeks, not months as with other online document management solutions.

Security is mission critical with NatPay and understands that Centro, Inc. values security as a key factor for outsourcing online payroll solutions. NatPay uses state of the art SSL encryption, GEOTrust certificates and a proprietary 3 tier firewall to protect client data. Functionality was also very important in selecting an online pay stub solution.

Centro, Inc. estimates a $30K annual savings net of implementation and fees since utilizing the Doculivery solution. “Overall, we are very happy with the system, ease of use and response from help desk,” remarked Sarah Cotty, Director of Finance for Centro, Inc.

Doculivery provides safe and secure 24/7 access to online pay statements which creates a valuable online employee self service and employees love having convenient access to pay stubs or W2 information in one location.

“Many companies like Centro, Inc. are finding the Doculivery platform ideal for reducing G&A costs and streamlining operations and NatPay is glad to provide complete online document solutions that create immediate ROI,” said Jim Hagen, VP of Sales at NatPay. “We are excited to help companies across the nation and in every industry explore paperless options – from online pay stubs to online statements and invoices with click to pay – and realize savings and streamlined operations.”

Click here to read Centro’s case study in NatPay’s case studies section.


Houston YMCA Utilizes EZStub Online Pay Stubs To Streamline Costs and Improve Service Delivery

Faced with an economy that cuts into  fund-raising, employment, and membership, YMCAs around the country are looking for ways to streamline their services and cuts costs. The YMCA of the Greater Houston Area found one such answer with the EZStub online pay stubs, designed by National Payment of Tampa, Florida.

“Like other YMCAs around the country, we were looking for ways to save money and go paperless,” says Scott Rockenstein, Director of IT at the Greater Houston YMCA. “Delivering pay stubs to more than 5,000 employees located in more than 40 centers throughout Houston and the surrounding counties was a pain-staking task. With direct deposit, less than 50% of the employees were actually picking up their paper pay stubs, resulting in abandoned pay statements.

The sensitivity of the information on each pay stubs meant that the YMCA had to find a better way. We found the better way when we implemented EZStub.” EZStub online pay stubs allows workers to review their pay information through the receipt of text messages or via online access. “This saves printing, distribution, and courier charges,” Rockenstein explains. “Now, our employees can better focus on addressing our real mission – serving our members and community, rather than wasting time circulating pay stubs.”

“Often, when implementing a new system, it is met with employee apprehension. But, not with EZStub.” Rockenstein says. “Older as well as younger YMCA staff quickly understood EZStub, and the integration into our existing system was simply seamless. The staff at NatPay took our files and integrated them flawlessly.” Greater Houston YMCA also took advantage of EZStub’s parent system Doculivery during a special promotion for online W-2 storage and access. More than 8,000 W-2 statements will be stored free in the same user-friendly system where their EZStub online pay stubs reside.

“This system allows for specific user names and password options,” says Jim Hagen, Vice President of Sales at NatPay. “Payroll administrators save more time because employees can obtain current and past pay stub information with EZStub’s online self-serve features.”

Electronic document solutions like EZStub are streamlining processes, and reducing the cost of printing and delivering paper. Moreover, like the YMCA, as demand for cost-effective paperless solutions rises, implementing a few good programs like EZStub will undoubtedly improve bottom-line health quickly and easily.

What is EZStub?
EZStub is an electronic pay stub component of the Doculivery online document management system. Features include 24/7 online access, unique user IDs and passwords, multiple delivery and notification options, plus robust security. Administrators even have customizable tools to manage user accounts, passwords, and security levels.

About NatPay

NatPay is one of the nation’s largest independent direct deposit providers. NatPay provides payroll and other paperless distribution solutions to thousands of customers across the nation, in every industry, and in every state. NatPay is bonded through two major insurance carriers and uses a third-party accounting firm to perform an annual audit of its records. Although NatPay processes over $7 billion dollars of customer funds each year, it maintains an accuracy record of 100%. NatPay prides itself on the fact that it has never lost a cent of its customers’ money.

About YMCA Houston
Through its 120-year history, the YMCA of the Greater Houston Area has been a place where people can find hope, fellowship, and healing. The YMCA has stayed true to its mission, values, and purpose of helping persons grow in spirit, mind, and body. With more than 40 centers and over 300 program locations serving eleven counties, the YMCA of the Greater Houston Area builds strong kids, strong families, and strong communities.

Online Pay Stubs Testimonial from Retail Construction Services, Inc.

“I have found the pay stub services to be very good. Uptime and accuracy have been 100% to my knowledge, and the admin and client interfaces are pretty intuitive as well.”

Steve Novotny
Network Administrator
Retail Construction Services, Inc.

Click here to read more testimonials.

Finding Ways To Save On Payroll Processing

Federal Reserve Chairman Ben Bernanke and some economists hope the pace of layoffs will moderate as the recession eases and possibly ends later this year.   But even as employers reduce firings, the nationwide unemployment rate is expected to hit double digits by year’s end.

“Businesses today are looking for ways to save as they look ahead to possibly hiring again,” says Jim Hagen, Vice President of Sales at NatPay.  “In the process, they are looking for ways to go paperless.”

One such solution is NatPay’s EZStub, a system which allows workers to review their pay through the receipt of text messages.

“Businesses are finding ways to communicate with employees via texting rather than paper stubs,” Hagen explains.  “And, businesses are quickly learning they can save money using this electronic solution.  Companies can communicate more quickly while saving money by reducing paper and written records.”

EZStub’s features include security, employer options and employee delivery options.  “Security is the most important issues in business today, and this system allows for specific user names and password options,” Hagen says.  “Payroll administrators save time and effort because employees can obtain current and past pay stub information on their own with EZStub’s online self-serve features.”

Companies are finding electronic pay stubs solutions like EZStub have eliminated written reports and reduced the cost of printing and delivering paper pay stubs.

With the growing and unlimited texting plans offered by carriers like AT&T Mobility and Verizon Wireless, American businesses will be turning more and more to paperless solutions for informing their employees of just how much they’ve earned.

Coupons or Notifications: Businesses Benefit by Going Paperless

There are now 36 million people using Internet coupons, or nearly quadruple the number from three years ago, according to a recent study released by Simmons/Experian Research and Coupons Inc.
While companies are starting to send text-message coupons that arrive on cell phones, businesses are addressing the challenge of going paperless with such systems as NatPay’s Doculivery.

“Businesses are seeing the benefits of decreasing paperwork,” says Jim Hagen, Vice President of Sales at NatPay.  “And our customers are already seeing the value and security of going paperless.”

Doculivery consolidates data into a unique web-based tool accessible from any Internet-ready location. Secure online pay stubs, W-2 and 1099 forms, invoices and customer statements are created and delivered in less time and at far less expense than traditional paper models Hagen says.

“These savings extend far beyond the value of eliminated storage cabinets and paper.  Going paperless is a valuable business tactic that eliminates the cumbersome paper world and provides a less expensive, more secure way of doing business.”

Additional Doculivery features include online payment, automated forms, and targeted search and reporting tools.  “These features are in demand by businesses which are trying to modernize and streamline.” Hagen explained.

“Our customers also use Doculivery to save with payroll expenses.  This system adheres to all federal tax filing requirements and state payroll laws.  Our Doculivery product is customizable and is a privacy safeguard.  Businesses have immediate, convenient access to previous years’ tax and payroll documents. This function enables users to quickly and easily produce documents required for audit, regulatory and legal purposes,” Hagen says.

Doculivery consolidates data from existing legacy systems.  XML programming and NET Framework.  The system allows for revisions and upgrades, advanced customization features, and customer-centric enhancements unmatched by older, less dynamic programming models.

So whether coupons or your latest payroll information is sent to your cell phone, consumers and business alike are finding the concept of going paperless minimizes exposure, saves money and prevents data loss.

Computers reduce skyrocketing health care costs

About 100,000 Americans die from medical errors in hospitals every year and one-quarter of all-medical spending goes to administrative and overhead costs. The reliance on antiquated paper-based record and information systems needlessly increases these costs. Addressing the hospital problem of old fashioned paper based records is an electronic pay stub solution known as EZStub.

Developed by NATPAY, this electronic pay stub solution helps hospitals avoid the cost associated with printing, distributing and providing employees with paper pay stubs.

“The cost to generate and mail our pay stubs was simply growing out of control,” says Donna Dewey, Fauquier Health System’s Supervisor of AP Payroll. “This system saves time and effort because employees are able to obtain current and past pay stub information on their own with EZStub’s online self-serve features. The message fields right alongside an employees’ pay stubs allow us to communicate quickly and easily to specific employees or to everyone.”

After reviewing their options, Fauquier selected NATPAY’s EZStub paperless pay stubs.

With EZStub, employees view current and previous pay stubs through a secure website, over email, or as a free payday text alert conveniently delivered to their cell phone or PDA. Fauquier Health System no longer has to print and mail over 900 paper pay stubs each pay period. Moreover, the cost of retrieving records is eliminated. “We knew the cost to generate and mail our pay stubs would increase as we grew, “ says Dewey. “But, EZStub has removed this cost.” Since implementing EZStub did not require the use of any new hardware or software, Fauquier’s transition from paper to paperless was simple. “Employees were most impressed with EZStub’s flexibility and ease of use. The staff was easy to work with and able to support everything we needed and more.

The company created a separate link to our newsletter right at the bottom of the pay stub screen. Our new pay stub looks more professional as well.” Dewey explained. While medical records and errors are still trying to be resolved, the EZStub system is decreasing the cost of running medical facilities. Despite skyrocketing health care costs, there are cures for some overhead problems. EZStub finds its way through the hospital system and directly into the employee’s pocket.

Government and Business Find Value in Going Paperless

As part of his commitment to cut spending and reform government, President Obama is asking his cabinet to cut a collective 100 million dollars in the next 90 days. One measure of this cost cutting is the directive to go paperless. In response, the U.S. Attorneys and the U.S. Marshals Offices’ Asset Forfeiture program are converting publication of judicial forfeiture notices from newspapers to the Internet. This paperless initiative is expected to save $6.7 million over the first 5 years.

NATPAY‘s Doculivery system offers some of these same benefits to business. “Our clients are already seeing the benefits of going paperless.” says Jim Hagen, Vice President of Sales at NatPay.“ Our Doculivery product consolidates data into a unique web-based tool accessible from any Internet-ready location.”

Secure online pay stubs, W-2 and 1099 forms, invoices and customer statements are created and delivered in less time and at far less expense than traditional paper models Hagen says. “The savings extend far beyond the value of eliminated file cabinets and paper. Going paperless is a valuable business strategy in these economic times and it is a less expensive, more secure way of doing business.” Hagen explained.

Additional Doculivery features, include online payment, automated fillable forms, and targeted search and reporting tools. “These are in demand by businesses which are trying to modernize and streamline.” Hagen said.

“The Doculivery system adheres to all federal tax filing requirements and state payroll laws,” Hagen explained. “Our system is customizable and is designed to safeguard privacy. Businesses have immediate, convenient access to previous years’ tax and payroll documents. Users can quickly and easily produce documents required for audit, regulatory and legal purposes.” Hagen said. “Doculivery has become a must-have for many organizations.”

Both the government and businesses are finding greater security in encryption certificates and firewall protection. Both are also are finding that going paperless actually minimizes exposure, prevents critical file loss – the savings can be tremendous. The Department of State’s National Visa Center (NVC) will implement electronic correspondence for immigrant visa processing. The NVC anticipates the cost savings in the first year of implementation of this paperless process to be approximately $1 million. If necessity is the mother of invention, both government and business alike are finding the benefits in going paperless.

What Can Business Learn from Teenagers?

American teenagers sent and received an average of 2,272 text messages per month in the fourth quarter of 2008. This averages nearly 80 messages a day and more than double the amount of a year earlier says a Nielsen Company rating.

“Businesses today are taking a paperless page out of the playbook teenagers use –find a simplified way of communicating,” comments Mark Williams, Marketing Director for National Payment Corporation’s EZStub. EZStub allows workers to review their pay through the receipt of text messages.

“Businesses today are finding ways to communicate with employees via texting rather than written paper processes. And businesses are quickly learning they can save money using an electronic pay stub solution. Companies can communicate more quickly while saving money by reducing paper and written records.”


EZStub’s added features include security, employer options and employee delivery options. “Security is the most important issues in business today and EZStub allows for specific user names and password options, ” according to Williams. “Payroll administrators also save time and effort because employees are able to obtain current and past pay stub information on their own with EZStub’s online self-serve features.”

Not only is this service readily accessible for the already texting teen market, the older generation benefits by the convenience and security. Companies are finding electronic pay stubs solutions like EZStub have eliminated written reports and reduced the cost of printing and delivering paper pay stubs.

With the growing and unlimited texting plans offered by carriers like AT&T Mobility and Verizon Wireless, American businesses will be turning more and more to a paperless solution for informing their employees of just how much they’ve earned.