News / Updates / Blog

Hurricane Irma Update

Hurricane Irma may affect communication services in Tampa and throughout the state of Florida this weekend and during the beginning of next week. Please note that NatPay’s customer service response times may be delayed during this time. Please leave us a voicemail or contact us via email should you need to contact us. We will respond as soon as possible.

NatPay is prepared with a full contingency plan, and has tested procedures in place so that critical operations remain functional for our customers throughout the storm season.

If you have not done so already, please sign up for our SMS notifications to receive the latest information from NatPay. To sign up, login to your account and go to Preferences to select your options for delivery.

If you have any questions, please contact customer service via our online form, by email at [email protected], or by calling 813-222-0333.